Support
Contact us
Email support@code3software.com for help with the app, your account, billing, or coverage requests. We aim to reply within two business days.
Text messages from us are account notices only — verification and password-reset codes, maintenance and outage notices, and subscription and billing notices. For SMS help, reply HELP to any message, or email the address above. Reply STOP to any message to stop all texts (including verification codes), or turn off service and billing texts in Settings → Profile. To opt back in after a STOP, text START to the same number, then verify your phone number again in Settings → Profile. See our SMS terms.
Common questions
Is the app available yet?
ActionPage Media is in testing on iPhone and Apple Watch. The App Store link will be posted here and on the home page when it goes live.
Where do you have coverage?
Today we monitor public-safety radio across Massachusetts, New Hampshire and coastal Maine, with receivers going up in more regions. If your department isn't covered, tell us — coverage grows where people ask for it.
Is this a live feed of my department's radio?
Yes. Our own receivers monitor the systems your agencies use. Every call is recorded, transcribed, and checked for dispatch tones. You can listen live, play back any call, and get alerted when your department is toned out.
How do I delete my account?
Open your account settings and choose Delete account. Your account is removed after a 30-day grace period; signing in during that time cancels the deletion. See the Privacy Policy for what is deleted and what we keep.
How do I report a problem?
Email us with your device model, the version of the app (Settings → About), and what you were doing when it happened. Screenshots help.